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CEOs share how to resolve board conflicts, remain neutral

Any board that is representative of an association’s diverse membership will have different factions.Kevin Burke, CEO of Airports Council International-North America (ACI-NA), must balance the interests of small, medium and large U.S. and Canadian airports.Susan Cantrell, CEO of the Academy of Managed Care Pharmacy (AMCP), represents pharmacists who are employed by companies with competing interests.And Michelle Mills Clement, who leads the Chicago Association of Realtors (CAR), must synthesize the views of Realtors from all 77 neighborhoods in that city, each of which has representation on the group’s diversity committee.These association leaders and others work hard to manage board… Read More